May 21, 2026
All Podcast Episodes

Show Notes:

For over two decades, Roya Shanks has helped shape the experience of one of New York’s most iconic dining rooms: The Odeon. In this episode of Hot Gossip, Roya shares the unexpected path that brought her into hospitality, the relationships built over 23 years on the restaurant floor, and why genuine connection continues to matter more than ever.

The conversation explores longevity in hospitality, guest relationships that span generations, personal identity, and the quiet power of showing up consistently for people over time.

At a moment where technology and efficiency increasingly shape everyday experiences, this episode asks a deeper question: what keeps people coming back? The answer often lives in care, presence, ritual, and the people who make a room feel like home.